Central to the ERJ-170 POH is the institution of Standard Operating Procedures (SOPs) for the ERJ-170 regional jet fleet. Research has shown that standardized procedures and defined cockpit communications are significant factors in maintaining flight safety. SOPs form the shared mental model that flight crewmembers need to perform their tasks effectively as a team. Promoting team performance also accomplishes the main objective of Crew Resource Management (CRM). Shuttle America is therefore committed to providing SOPs that are clear, comprehensive, and readily available to its flight crewmembers.
Crédito: Shuttle America
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